• Employment Type: Full - Time 
• FLSA Status: Salary - Exempt 
• Pay Type: $135,000 - $165,000 annual base salary, depending on experience
• Work Location: Remote
• Travel Requirement: Occasional travel for all - team meetings

As the Quickbase Delivery Team Manager at VeilSun, you will drive functional management, process standardization, and operational excellence across our Quickbase Practice team. This role is responsible for leading and developing team members. This high-impact leadership position combines coaching and people development, staffing and load balancing, and day-to-day people management. You will work closely with the Practice Technical Manager, VP of Delivery, HR, and Operations.

Purpose of this Position
Build and sustain a high-performing Quickbase Practice by developing talent, protecting utilization discipline, and ensuring consistent professional standards across all engagements. This role owns the capability, capacity, and performance health of the Quickbase team.

Business Outcomes
Success in this role means the team is skilled, fully leveraged, aligned, and continuously improving. You will be measured on:

• Sustained utilization, billability, and bench strength targets
• Accurate 6-9 month staffing forecasts aligned to demand
• Proactive hiring recommendations based on trigger thresholds
• Retention and development of high-performing team members
• Clear KPI reporting on functional health
• Compliance with VeilSun operating standards and values

What You Will Lead
Workforce Planning & Utilization

• Translate forecasted demand into rolling staffing plans
• Lead staffing decisions across projects to optimize load balance and skill alignment
• Reallocate resources to protect margin and delivery performance
• Coordinate with PMO and shared services for effective resource allocation
• Plan and execute smooth transitions between projects

Talent & Performance Management

• Hire and onboard high-performing Quickbase low code developers 
• Partner with the Practice Technical Manager to elevate technical standards
• Conduct structured one-on-ones and performance reviews
• Create clear career growth paths and certification plans
• Set and track SMART goals aligned to role expectations
• Address performance issues directly and professionally
• Partner with HR on improvement plans when necessary
• Reinforce VeilSun values, professional expectations, company processes and governance

Decision Authority
You have authority to:

• Staff Quickbase practice resources to projects
• Conduct talent acquisition to meet capacity and skill needs of the practice
• Approve time-off balancing capacity constraints
• Approve timesheets for billing accuracy
• Initiate performance management actions
• Provide compensation input in partnership with leadership

Desired Behaviors and Attributes

• Takes full initiative and ownership for self, team members, and their contributions to the health of the business
• Ability to operate effectively and thoughtfully at the intersection of business health and team welfare
• Organized, action-oriented, high integrity leader that embodies curiosity and humility in approach to their work
• Remains calm under pressure, yet aggressively works through problems in a way that drives ownership from the team
• Data driven leader that separates facts from assumptions and uses quantitative input to validate strategy and performance; structured thinker with sound operational and financial acumen
• Courage to make hard decisions in a timely manner with imperfect information
• Is skilled in direct conversations; delivering candid and accurate feedback with compassion 
• An experienced coach and mentor with greater concern for developing empowering their team that being the expert themselves
• Strong communicator who can tailor messaging for varied circumstances and audiences

• Ability to influence without formal authority in a matrixed environment

Failure Patterns We Avoid

• Optimizing utilization at the expense of development
• Avoiding difficult performance conversations
• Reacting to staffing gaps too late
• Allowing inconsistent standards
• Protecting individuals over protecting excellence

Preferred Capabilities

• Functional leadership experience in professional services, consulting, and/or delivery organizations.
• Strong operational and leadership acumen, including utilization management, staffing strategy, and margin drivers.
• Experience translating demand forecasts into hiring and capacity decisions.
• Comfortable presenting performance insights to senior leadership.
• Experience building contractor or partner capacity for surge support.
• Quickbase, Mendix, or other low-code platform experience preferred.
• Demonstrated ability to coach and develop professionals
• Comfort making difficult staffing and performance decisions

Compensation & Benefits 

The annual base salary range for this position is $135,000–$165,000, depending on experience.

VeilSun offers a comprehensive benefits package that includes medical, dental, vision, life and supplemental insurance, short- and long-term disability, options for profit sharing, eligibility to participate in company stock or equity programs, a 401(k), paid vacation, and sick time.

Inclusion & Accommodations

VeilSun is an Equal Opportunity Employer committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status under applicable law. VeilSun also complies with all applicable laws regarding employment eligibility and verification.