Director of Delivery

Hybrid/Preferred Location: Denver, CO
$150,000–$190,000 DOE
Exceptional Benefits

We are seeking a Director of Delivery to join our leadership team and lead our software development and consulting organization. The ideal candidate has a proven track record of managing and scaling delivery teams, strong communication and leadership skills, and the ability to balance strategic oversight with hands-on problem solving.

In this role, you will oversee all aspects of project planning and execution - including budgeting, scheduling, resource allocation, and risk management - while ensuring projects are delivered on time, within scope, and to the satisfaction of both clients and company leadership. You will work closely with cross-functional teams and clients, establish scalable and repeatable methodologies, and enforce quality standards through monitoring and reporting.

This is both a strategic and highly engaged role: as a member of the leadership team, you will help shape business growth while also being directly involved in client meetings, performance reporting, and problem-solving alongside managers and teams.

Essential Responsibilities:

Business & Leadership

• Serve on the leadership team responsible for shaping business growth and company direction.
• Own delivery performance metrics including utilization, margins, and client satisfaction.
• Partner with leadership on planning, resourcing, and client account growth opportunities.

Hands-On Client & Prospect Engagement

• Act as a client-facing leader by regularly joining client meetings, reviews, and prospect discussions.
• Build strong client relationships that reinforce confidence in delivery and create growth opportunities.
• Act as an escalation point for critical issues, ensuring quick, solutions-first responses.

Delivery Oversight & Governance

• Stay deeply involved in project reporting and health metrics, proactively identifying risks and opportunities.
• Standardize governance, methodologies, and delivery cadence across all projects.
• Drive accountability through reporting dashboards, milestone reviews, and weekly check-ins.

People Leadership

• Directly manage delivery team managers, coaching them to develop leadership skills and ensure consistent execution.
• Mentor and retain top delivery talent across consulting, project management, and development.
• Lead with a hands-on style — showing, not just telling, how problems should be solved.

Continuous Improvement

• Use post-mortems, reporting, and trend analysis to refine processes and strengthen future delivery.
• Champion innovation through low-code/no-code practices and agile approaches.
• Drive initiatives that improve efficiency, profitability, and client experience.

Essential Duties:

• Be in the details: Actively monitor reporting on budgets, KPIs, utilization, and client satisfaction. 
• Meet with clients and prospects regularly to reinforce trust, ensure alignment, and support sales opportunities.
• Solve problems directly: Step in on escalations, troubleshoot delivery challenges, and help managers resolve blockers.
• Review project health weekly including scope, budget, client expectations, and testing criteria.
• Lead project governance cadence (internal reviews, milestone tracking, leadership updates).
• Guide managers day-to-day, ensuring standards are met and projects stay on course.
• Conduct project reviews with leadership, reporting on cost, schedule, and delivery outcomes.
• Champion process improvements and ensure lessons learned are applied across future projects.

Qualifications:

• 10+ years of experience in delivery leadership, including direct management of managers.
• Proven ability to lead from the front — directly engaging with clients, prospects, and delivery teams.
• Strong track record of improving delivery efficiency, profitability, and client satisfaction.
• Experience monitoring and acting on delivery reporting, financials, and KPIs.
• Executive-level communication skills with the ability to build trust at both C-level and team level.
• Knowledge of software development and consulting, ideally including low-code/no-code platforms.
• Bachelor’s degree required; PMP or advanced certification preferred.

Why Join Us?

You’ll help set strategy and drive business growth, while also personally meeting with clients and prospects, reviewing reporting, solving problems, and guiding delivery managers day-to-day.

We offer a competitive salary range of $150,000–$190,000, a comprehensive benefits package (medical, dental, vision, life, HSA, 401(k), PTO, holidays, sick time), and a dynamic hybrid work environment.

Location: While this role can be performed remotely in the U.S., Denver, CO is highly preferred given the location of our leadership team.

If you’re a hands-on leader who thrives on solving problems, engaging with clients, and scaling teams, we want to hear from you!